Presented in partnership with CPHR Alberta.
When witness accounts conflict and corroborating evidence is limited, investigators must carefully assess the credibility and reliability of the evidence before reaching findings.
This advanced workshop builds on the Workplace Investigation Certificate program and provides a practical framework for conducting, documenting, and defending credibility assessments in workplace investigations.
Participants will learn how to distinguish between honesty and reliability, evaluate conflicting evidence, and clearly explain their reasoning in a manner that is fair, logical, and defensible.
Learning Outcomes
Participants will learn how to:
- Distinguish between the two components of credibility: honesty and reliability
- Apply credibility assessment principles established through Canadian jurisprudence
- Evaluate the twelve key factors commonly considered in credibility assessments
- Assess the weight and reliability of evidence when accounts differ
- Articulate credibility assessments clearly and objectively
- Analyze high-profile case examples and identify the factors that influenced findings
- Conduct mock interviews and practice credibility assessment techniques
- Write analysis and findings using language that is precise, impartial, and defensible
Recommended Prerequisite: Participants are strongly encouraged to have completed the Workplace Investigation Certificate program before attending this workshop.
Bob Stenhouse | CEO & Founder
Bob is the founder and CEO of Veritas Solutions and a nationally recognized expert in workplace and administrative investigations. With over 40 years of investigative experience, he has led thousands of files across criminal, human rights, and corporate sectors. Bob has trained thousands of HR professionals, earned the 2025 Workplace Investigator of the Year (Silver), and is the author of the Amazon bestseller Truth Matters: A Guide to Conducting Successful Workplace and Other Administrative Investigations.
Organizer
