Choosing the Right Path for Workplace Concerns
When workplace issues arise, choosing the right response is a critical first step.
This 1‑hour webinar explores three key approaches: workplace assessments, administrative investigations, and workplace restoration. Participants will gain a clear understanding of each approach, including their purpose, scope, methods, and expected outcomes.
The session offers practical guidance to help leaders and HR professionals respond in a way that is fair, proportionate, and effective.
Participants will learn how to evaluate the nature of a concern, assess organizational risk, and determine the best path forward—whether that involves fact-finding, broader cultural insight, or repairing workplace relationships.
Ideal for:
- HR professionals
- Leaders and supervisors
- Compliance and ethics officers
FACILITATORS
Veronica De Freitas, MA-CAM, CPHR | Director – Workplace and HR Risk Consulting
Veronica De Freitas specializes in workplace assessments, employee relations, and organizational culture advisory at Veritas Solutions. She brings more than 25 years of experience as a senior human resources leader within large, complex, multi‑union organizations. Her expertise includes respectful workplace programs, conflict resolution, leadership development, and supporting organizations through complex people‑risk, change, and culture transformation initiatives.
Jennifer Mazer, M.Ed, CPHR, CCP, Licensed Investigator | Director – Human Resource / Workplace Investigations
Jennifer Mazer specializes in complex workplace investigations, workplace culture assessments, and harassment and violence risk management. She brings more than 20 years of experience across federally and provincially regulated environments, leading high‑risk investigations involving harassment, violence, discrimination, human rights, whistleblower complaints, and serious misconduct in unionized and non unionized settings. Her expertise includes trauma‑informed and procedurally fair investigations, credibility assessment, evidence analysis, and the development of clear, defensible reports that withstand grievance, appeal, and regulatory scrutiny. She has built and led investigation programs, mentored investigators and HR leaders, and designed investigation frameworks, policies, and quality assurance standards to strengthen organizational response to complex people risk. Jennifer is also listed on the Canadian Centre for Occupational Health and Safety (CCOHS) Workplace Harassment and Violence Prevention Registry of Investigators, supporting federally regulated employers.
Organizer
