The Weight of Investigations: Protecting investigator wellbeing by recognizing burnout, vicarious trauma, and pathways to resilience.

Investigative work asks a lot of people.

Behind every file are difficult conversations, serious allegations, competing narratives, and decisions that can affect careers, reputations, and organizations. Investigators are trained to manage these complexities with professionalism, objectivity, and care. But one question is rarely asked:

What is the impact on the investigator?

Over time, repeated exposure to conflict, trauma, human suffering, and high-stakes decision-making can leave a mark. Yet conversations about investigator wellbeing often remain hidden behind confidentiality requirements, professional expectations, and a culture that rewards resilience while rarely discussing its cost.

In this webinar, Lisa De Sousa (Veritas Solutions, Director of Regulatory Investigations) and Labiba Majeed (Veritas Solutions, Trauma-Informed Trainer / Consultant) explore the often-unseen realities of investigative work. Drawing on their own experiences and observations from the field, they will discuss vicarious trauma, burnout, isolation, and the cumulative effects of carrying difficult files over time.

More importantly, they will share practical strategies that can help investigators, leaders, and organizations create healthier and more sustainable investigative practices.

Because investigator wellbeing is not separate from investigative excellence.

It is one of the conditions that makes it possible.

What You’ll Learn

• The hidden emotional and cognitive impacts of investigative work
• How burnout, vicarious trauma, and isolation can affect investigators over time
• Why these issues are often difficult to discuss within the profession
• Practical strategies that support individual wellbeing and resilience
• Ways organizations and leaders can better support investigative teams
• How investigator wellbeing can influence judgement, objectivity, and long-term effectiveness

Who Should Attend

• Workplace investigators
• Regulatory investigators
• Human resources professionals
• Respectful workplace practitioners
• Labour relations professionals
• Investigation managers and leaders
• Anyone responsible for overseeing investigative work

TRAINERS

Lisa DeSousa BScN | Director, Regulatory Investigations
Lisa De Sousa specializes in regulatory investigations involving professional misconduct, including sexual abuse, drug diversion, harassment, and competency matters. She brings more than a decade of experience leading complex investigations, supported by over 27 years as a Registered Nurse, including ten years as a Sexual Assault Nurse Examiner. Her expertise includes trauma‑informed and forensic interviewing, evidence collection, investigator oversight, and quality assurance in high‑risk regulatory files.

Labiba Majeed, R.Psyc | Trauma-Informed Trainer / Consultant
Labiba Majeed specializes in trauma informed training and consulting at Veritas Solutions. She brings experience as a Registered Psychologist supporting individuals and organizations affected by trauma, anxiety, and depression. Her expertise includes applying psychological frameworks to workplace contexts, delivering trauma informed education, and supporting organizations in understanding the impacts of trauma on people and systems.