What Regulators and Investigators Need To Know
Drawing on the decades of experience of Bob Stenhouse and Lisa De Sousa, this webinar examines some of the most common risks observed across hundreds of regulatory investigations and quality assurance reviews.
Participants will gain practical insights into the process weaknesses, analytical pitfalls and decision-making challenges that can quietly undermine investigations, along with strategies to strengthen fairness, defensibility, and investigative effectiveness.
TRAINERS
Bob Stenhouse | CEO & Founder
Bob is the founder and CEO of Veritas Solutions and a nationally recognized expert in workplace and administrative investigations. With over 40 years of investigative experience, he has led thousands of files across criminal, human rights, and corporate sectors. Bob has trained thousands of HR professionals, earned the 2025 Workplace Investigator of the Year (Silver), and is the author of the Amazon bestseller Truth Matters: A Guide to Conducting Successful Workplace and Other Administrative Investigations.
Lisa DeSousa, BScN | Director – Regulatory Investigations
Lisa DeSousa is an accomplished regulatory investigator with over a decade of experience addressing professional misconduct, including sexual abuse, drug diversion, harassment, and competency issues. Lisa’s background as a Registered Nurse, specifically as a Sexual Assault Nurse Examiner for over 10 years, has provided her with extensive expertise in interviews and evidence collection. Lisa holds a Bachelor of Science in Nursing, and her lifelong learning journey includes certifications in Advanced Workplace Investigations, Forensic Studies, and Trauma-Informed Interviewing. Lisa’s ability to manage complex cases and her dedication to continuous improvement make her an invaluable asset to our team.
Organizer
