Assessment, Investigation or Restoration? Choosing the Right Path for Workplace Concerns

When workplace issues arise, choosing the right response is a critical first step.

This 1‑hour webinar explores three key approaches: workplace assessments, administrative investigations, and workplace restoration. Participants will gain a clear understanding of each approach, including their purpose, scope, methods, and expected outcomes.

The session offers practical guidance to help leaders and HR professionals respond in a way that is fair, proportionate, and effective.

Participants will learn how to evaluate the nature of a concern, assess organizational risk, and determine the best path forward—whether that involves fact-finding, broader cultural insight, or repairing workplace relationships.

TRAINERS

Veronica De Freitas, MA-CAM, CPHR | Senior consultant / Trainer
Veronica De Freitas specializes in workplace assessments, employee relations, and organizational culture advisory at Veritas Solutions. She brings more than 25 years of experience as a senior human resources leader within large, complex, multi‑union organizations. Her expertise includes respectful workplace programs, conflict resolution, leadership development, and supporting organizations through complex people‑risk, change, and culture transformation initiatives.

Susan Cassidy, MBA, CPHR | Director, Workplace/Human Resource Investigations
Susan is our seasoned Human Resource and Labour Relations expert. With extensive experience in both areas, Susan brings her earned wisdom and problem solving skills together to help our clients risk manage any issue to a successful conclusion. In addition to her LR skills, Susan is a workplace investigator and also brings significant board governance experience to our team. Susan is our senior leader for HR investigations and provides exceptional quality assurance and guidance to these cases.

Mona Sikal, CPHR, CHE | Director, Workplace Culture Assessments & HR Risk Consulting
Mona Sikal is a senior leader in human resources with over twenty-five years of experience. Known for her commitment to creating psychologically safe workplaces, Mona’s expertise in Employee Relations, Psychological Health and Safety, and Diversity and Inclusion has driven positive organizational change. With advanced training in Trauma-Informed Leadership and certifications as a Chartered Professional in Human Resources (CPHR Alberta) and Certified Health Executive (CCHL), Mona leads transformative initiatives.